Melbourne
Tuesday, 21 October 2025
We’re taking challenge us on tour
Join us at this invitation-only roadshow to get the key insights from Impact 2025 in Singapore, an inside look at global research on AI from IDC, and a spot at exclusive breakout sessions with some of our Australian clients showcasing the challenges they’ve overcome with innovation and AI.
Sydney
Thursday, 23 October
Brisbane
Tuesday 28 October
Speakers
Jo Lim
CEO, VIC Water
Frank Crombie
Product Owner AI, MUFG Pension + Market Services
Steven Jancetic
Product Director, Australian Associated Press
Ben Jones
Customer Success Director, Transmax
Wynthia Goh
Senior Partner, NCS
James Chong
Tesseract + Innovation Lead, NCS
With more special guest speakers at each location
Don’t miss these key highlights
Impact 2025 Recap
In July we took a delegation of Australian clients to Singapore for a week-long study tour that culminated in Impact 2025 conference at Marina Bay Sands. Gain the key takeaways and insights from a member of the travelling delegation.
Insights from NCS-IDC global survey
The results are in for the second year of our NCS-IDC global survey into AI+Digital Resilience. We will present the latest data points and local Australian insights.
Agenda
- Agentic AI in Action: Discover how MUFG is using agentic AI to reshape customer service - boosting responsiveness, empowering staff, and streamlining operations.
- Panel discussion: How data + AI is transforming asset intensive industries.
- Digital resilience: Hear how AAP modernised their foundation to enable data analysis and aggregation of news, plus unlock possibilities with AI and machine learning.
- AI-Powered Service: See how AI and knowledge agents are revolutionising frontline services for smarter support, faster resolutions and personalised experiences.
Challenge your palate
Secure your spot before registration closes on 17 October. Choose your city below.
Melbourne
Tuesday, 21 October 2025
Sydney
Thursday, 23 October
Brisbane
Tuesday 28 October